Legal
Refund Policy
Last updated: June 14, 2026
Because Cavintra is a digital software product, refunds should be requested through the payment platform used for purchase and are reviewed according to the offer purchased.
Eligible Refund Requests
Refunds may be considered when a duplicate purchase was made, the product package cannot be downloaded, or a verified product defect prevents normal installation and cannot be resolved within a reasonable time.
Non-Refundable Situations
Refunds are generally not provided for lack of hosting, missing third-party accounts, change of mind after download, custom setup work already performed, or expected business results that were not achieved.
How To Request A Refund
Email support@cavintra.com with your order email, license key, issue description, screenshots if helpful, and the steps already tried.